Alpha Spot 700 on IOn

I've got 3 Alpha Spot 700's running from an Ion. Whatever combination of desk fixture profile setting and actual fixture setting I try I cannot get them to work. The best I can get is the Pan encoder on the desk making the fixture tilt (the Tilt encoder doing nothing). This at least proves that here is some comunication between the desk and the unit. Is there something really obvious I may have missed. Teching 9:30 Saturday morning. Any suggestions gratefully received. ( I'm not totally inexperienced at this, I've got a rig of K10's, Robin 600's and LED PARs running quite happily, but I just cant get the 700's to play ball).

I've been looking at the online manual. I don't have access to the fixtures at the moment. I've noticed the "Universe" setting. Do the fixtures have to be assigned to a particular DMX universe (In this case 1), or am I mis understanding this feature. 

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  • Thank you for all the suggestions. It was an embarrassing "not seeing the wood for the trees" issue, probably the result of staring at the screen for too long. The HPE fixture was there, but despite looking for it yesterday I just didn't spot it. Fresh eyes this morning, and knowing that it should be there, and I spotted in straight away. Problem solved with a couple of clicks of the mouse :-)

    However, another problem manifested itself. After about 10 mins of use, one of the fixtures started running very slow, taking several minutes to complete any instruction ie :- pan, tilt, intensity fade, colour change etc. Is this something I could have caused with an accidental instruction from the desk. It seems unlikely, but after a few hours it suddenly started working again. Unfortunately it is the one unit in the rig that I can't get to to swap out.
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  • Thank you for all the suggestions. It was an embarrassing "not seeing the wood for the trees" issue, probably the result of staring at the screen for too long. The HPE fixture was there, but despite looking for it yesterday I just didn't spot it. Fresh eyes this morning, and knowing that it should be there, and I spotted in straight away. Problem solved with a couple of clicks of the mouse :-)

    However, another problem manifested itself. After about 10 mins of use, one of the fixtures started running very slow, taking several minutes to complete any instruction ie :- pan, tilt, intensity fade, colour change etc. Is this something I could have caused with an accidental instruction from the desk. It seems unlikely, but after a few hours it suddenly started working again. Unfortunately it is the one unit in the rig that I can't get to to swap out.
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