EOS GATEWAY problem

Hi Paul,

I'm assuming the gateway is receiving sACN data - can you check the shell (Exit -> Settings -> Network -> Output Protocols) and compare/contrast the Eos and RPU settings?

Let us know what you find.

Thanks!

I had a look and a couple of settings were different, output was set to release version on the Eos and draft version on the RPU. I set the EOS to the draft version and now it all works lovely.

Thank you very much for your help

Paul

Hi Paul,

glad that its working as you need now.

This means your receiving Network devices: Net3 Gateways, possibly Sensor CEM+ Racks can only receive sACN Draft Version. Its best

to see about having all the receiving devices (Net3 Gateways, CEM+s) updated to current Firmware, to make sure in the future there are less

complications. Please contact your dealer about having These devices updated.

Have a great day! 

Hi Paul,

glad that its working as you need now.

This means your receiving Network devices: Net3 Gateways, possibly Sensor CEM+ Racks can only receive sACN Draft Version. Its best

to see about having all the receiving devices (Net3 Gateways, CEM+s) updated to current Firmware, to make sure in the future there are less

complications. Please contact your dealer about having These devices updated.

Have a great day!