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    rewiranch
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Eos Client Dongle does not work anymore (Win 10 pro)

On my notebook with windows 10 pro the client dongle does not work anymore.
Cannot remember which Eos-Version was installed, when it worked for the last time, but I had updates both to Nomad and to Windows since.

Eos v2.6.4,
Windows 10 Pro Version 1709,  latest Update today (build 16299.248)

I tried to reinstall the software, both with and without "run as admin", also installed the "ETC_HS_Driver_and_IO_v1_4_2 Update" from the website.

No luck...

The same dongle on a Windows 7 - machine works fine.

 

Any ideas?

Parents

  • Hi Reinhard,

    I answered this request you emailed me this morning already.

    I tried my Eos Client Dongle on a Win10 PC and it worked fine.

    Seems like the correct HASP driver is not loaded on your machine.

    Please Download this installer:

    Windows GUI Runtime

    at this webpage:

    and installing on your laptop and seeing if your dongle works then.

    Thanks,

Reply

  • Hi Reinhard,

    I answered this request you emailed me this morning already.

    I tried my Eos Client Dongle on a Win10 PC and it worked fine.

    Seems like the correct HASP driver is not loaded on your machine.

    Please Download this installer:

    Windows GUI Runtime

    at this webpage:

    and installing on your laptop and seeing if your dongle works then.

    Thanks,

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