On my notebook with windows 10 pro the client dongle does not work anymore. Cannot remember which Eos-Version was installed, when it worked for the last time, but I had updates both to Nomad and to Windows since.
Eos v2.6.4, Windows 10 Pro Version 1709, latest Update today (build 16299.248)
I tried to reinstall the software, both with and without "run as admin", also installed the "ETC_HS_Driver_and_IO_v1_4_2 Update" from the website.
The same dongle on a Windows 7 - machine works fine.
I answered this request you emailed me this morning already.
I tried my Eos Client Dongle on a Win10 PC and it worked fine.
Seems like the correct HASP driver is not loaded on your machine.
Please Download this installer:
Windows GUI Runtime
at this webpage:
and installing on your laptop and seeing if your dongle works then.
First of all, the driver download in coreys post was the solution. Now it works again - thanks Corey!
I had to install this driver:
Windows GUI Runtimehttps://sentinelcustomer.gemalto.com/sentineldownloads/
Only for completition: yes i've tried all usb-ports, I tried another dongle.I tried this dongle on another laptop where it worked.
The device-manager showed an alert at the HASP HL 325 driver
the message was no driver installed
I had this problem also, downloading the driver fixed it. thanks