ETC Nomad Setup for dummies

Question

Hello, 
 I purchased Nomad system for my school and I need to set it up. However, there seems to be nothing that actually sets up a step by step set up process. the tutorials don't seem to be specifically about the Nomad or Gadget II they just talk about specific systems. Can anyone point me to something that is meant for people just starting with this? 
 Thanks

Nick.Gonsman · Accepted Answer

Hi Joe - I'm sorry to hear that your experience with Eos and Nomad have been frustrating. 
 As you and others have described here, Eos installed on a computer feels like the console software detached from hardware - because it is. Eos is top-tier control that operates some of the biggest and most complicated shows in the world. Installed on a computer, we also call it "Eos offline," because the folks who work on these shows use it to edit files when not in the theater / on set. They know the console extremely well, so the software makes sense to them with keyboard shortcuts that fill in for a dedicated face panel. 
 This isn't to excuse our current state, it is just for some context. I am acutely aware that if you are learning Eos software without a console, it can be a tough experience. I'm committed to making Eos on a computer more accessible and intuitive, without losing its capabilities. This will happen slowly though many development cycles - we have lots of other work on our plate that we must balance. But my hope is that if you decide to stick with us, you'll see improvements as we release new versions over time. I'll also be working with our manual writer to fill out that document more (which is available in the software, as well as online). For some stopgap help, I will work with our video team to get some Nomad-specific resources produced. 
 Like the other systems you've mentioned programming previously, Eos has a syntax - it has to be spoken to in a certain way to operate. We use a command line, with similar-to-English syntax. If you're looking to dive in, get the keyboard shortcuts handy (or use the in-system popup keypad, upper right, next to the clock), and try running a few of the video exercises in our Level 1 training. I am hopeful that once you get comfortable with a few of the channel controls and recording of cues, that you'll start to feel better about how the system thinks. 
 Something else to consider (which has helped other folks on computers) is getting a USB programmable keypad, like X-Keys, to emulate a console face panel - so you're not having to remember keyboard shortcuts, and so the keys are laid out in a more intuitive way. If you're interested in something like this, I can provide links to units that folks have deployed successfully. 
 In addition, one of the best things about owning ETC product is that you have access to phone support 24/7/365 - give them a ring and someone will help with whatever you're running into. If you prefer, you can also email them, and they reply within 24 hours ( support@etcconnect.com ). 
 If you have suggestions for ways we can improve, you are always welcome to post them to this forum, or to contact me directly (email below). Thanks for your feedback, stay well. 
 ~n~ 
 ____________________________________________________ 
 Nick Gonsman Eos Family Product Manager e: nick.gonsman@etcconnect.com

eos moderator · Answer

There is now a dedicated Nomad video: 
 ETCnomad System Overview

ETC Nomad Setup for dummies

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