Element 2 intermittent network problems

I have a new Element 2 vs. 2.8.2, with a dedicated network, not connected to the internet. I have a wifi for using the iRFR on a new iPad Pro only. I have a PC (also 2.8.2) hardwired to the network for using it in mirror mode only. Seems Simple?
I cannot keep the iPad connected, to the Element 2 even in LOS at 20'. The operation is intermittent.
I cannot keep the PC connected to the Element 2, even hardwired, and with the network visible to the PC. The operation is intermittent.
Yesterday, the PC worked in mirror mode, flawlessly. The iPad iRFR was 'hit & miss"
Today, the PC can't see the Element 2 at all. Yet the iPad is working fine.
I have restarted all of this gear several time, sometimes with good results, sometime not.
I'm thinking that the problem resides in my network hardware. I'm ready to throw it away.
What hardware is recommended by ETC to provide a wired & Wireless network?
Any other hints? Thanksomuch.

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  • Mike A:
    What could be a second server on a closed network?
    I have the exact IP addresses that the ETC technician gave me over the phone on the Element 2 and the iPad.  No changes.
    I have no access to the router address.  It is not my property.  I would like to own my own router.  What kind is recommended?
    What is the iphone app that you mention?

  • The router can act as a dhcp server - typically if not explicitly connected to a bigger network that is how they would be setup so things can just connect to them without you manually setting ip addresses for each device (if they are connected to a bigger network then something in that network would normal be the dhcp server).

    The Element 2 can also act as a dhcp server.  So if both are dhcp serving then the address (or even the network ie the front part of the address) of things could change unexpectedly and a dhcp lease time (the time the address is valid for before the device ask for the address to be renewed) can be an hour, so works fine until a renewal request goes to the other dhcp server.

    When you say you have the exact IP addresses the ETC gave me over the phone on the Element 2 and the iPad are you talking about the addresses you have put in the devices to setup the connection or the address of the device itself.   ie when looking at the ipad are you referring to the address in the iRFR app for the console connection or the address you see in settings wifi when you then click the blue i in a cirle and it says things like Forget this network and Configure IP Automatic (or have you got manual) and then Ip Address 192.168.10.109 for example.

    Whilst you can buy a new wifi router and basically anything you buy would work but the issue you've got is almost certainly a configuration issue and its likely you will have it with the new router as well.

    More details on what exactly the ipad is showing as the ip and netmask in its settings and likewise the PC and the ip address showing in the about window will make it easier to spot the setup error.

    The app I referred to is

    https://itunes.apple.com/us/app/fing-network-scanner/id430921107?mt=8

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  • The router can act as a dhcp server - typically if not explicitly connected to a bigger network that is how they would be setup so things can just connect to them without you manually setting ip addresses for each device (if they are connected to a bigger network then something in that network would normal be the dhcp server).

    The Element 2 can also act as a dhcp server.  So if both are dhcp serving then the address (or even the network ie the front part of the address) of things could change unexpectedly and a dhcp lease time (the time the address is valid for before the device ask for the address to be renewed) can be an hour, so works fine until a renewal request goes to the other dhcp server.

    When you say you have the exact IP addresses the ETC gave me over the phone on the Element 2 and the iPad are you talking about the addresses you have put in the devices to setup the connection or the address of the device itself.   ie when looking at the ipad are you referring to the address in the iRFR app for the console connection or the address you see in settings wifi when you then click the blue i in a cirle and it says things like Forget this network and Configure IP Automatic (or have you got manual) and then Ip Address 192.168.10.109 for example.

    Whilst you can buy a new wifi router and basically anything you buy would work but the issue you've got is almost certainly a configuration issue and its likely you will have it with the new router as well.

    More details on what exactly the ipad is showing as the ip and netmask in its settings and likewise the PC and the ip address showing in the about window will make it easier to spot the setup error.

    The app I referred to is

    https://itunes.apple.com/us/app/fing-network-scanner/id430921107?mt=8

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