ION Bootup issue

MarkLNeumann said:

  Every now and again when we boot the console, none of the softkeys appear/function.  We also cannot change displays using the display key.  Is this a software bug, or a possible flaw in our console?  We are able to work around the issue by rebooting and everything will be functional again.  Any ideas??

I'll add my ME TOO to this thread.

Running 1.4.3 on my Ion.  On boot up, the Console LCD screen is frozen.  More SK doesn't change displays.  Typing doesn't show the commands in the LCD screen.  It sometimes happens in conjuction with my RFR Reciever booting up with a Red LED (IE Not working) rather than a Green LED.

(RFR base station is connected direct to the console via USB).  The Base station will sometimes show the Red LED but the LCD screen will work.

I've also noted that it seems to happen (again, not consistently) when the ion takes longer to boot up than normal.  All the LCD screens appear with the correct logos in the usual amount of time, but the big monitors take 30sec longer than normal to start cycling through their Ion / ETC / countdown screens.  The hard disk makes a slightly different sound than normal while it's searching (?) for the  . . . . graphics??

I've got 4 fader wings (3 bolted on, and the 1x20 with the wire connection).  The board doesn't move.

Re-booting solves it.  I've never been able to get a log file.  It doesn't happen that often for me (thank goodness).

eagerly awaiting 1.5, and the manual changes (right??) to go with it.

Thanks Anne and crew for all the feed back and solutions, and customer service.

MarkLNeumann said:

  Every now and again when we boot the console, none of the softkeys appear/function.  We also cannot change displays using the display key.  Is this a software bug, or a possible flaw in our console?  We are able to work around the issue by rebooting and everything will be functional again.  Any ideas??

I'll add my ME TOO to this thread.

Running 1.4.3 on my Ion.  On boot up, the Console LCD screen is frozen.  More SK doesn't change displays.  Typing doesn't show the commands in the LCD screen.  It sometimes happens in conjuction with my RFR Reciever booting up with a Red LED (IE Not working) rather than a Green LED.

(RFR base station is connected direct to the console via USB).  The Base station will sometimes show the Red LED but the LCD screen will work.

I've also noted that it seems to happen (again, not consistently) when the ion takes longer to boot up than normal.  All the LCD screens appear with the correct logos in the usual amount of time, but the big monitors take 30sec longer than normal to start cycling through their Ion / ETC / countdown screens.  The hard disk makes a slightly different sound than normal while it's searching (?) for the  . . . . graphics??

I've got 4 fader wings (3 bolted on, and the 1x20 with the wire connection).  The board doesn't move.

Re-booting solves it.  I've never been able to get a log file.  It doesn't happen that often for me (thank goodness).

eagerly awaiting 1.5, and the manual changes (right??) to go with it.

Thanks Anne and crew for all the feed back and solutions, and customer service.