I've downloaded the Mind_The_Gap_Viz_PC_RevA_2019-08-01.exe visualizer file from the ETC website.
I'm running the visualizer on my laptop. It's hooked up to a switch, and the switch is hooked up to my desktop computer, which is running Nomad.
Both computers are running Windows 10.
Both computers have the firewall turned off.
The desktop is in Primary mode. I know it's sending SACN because on the laptop I can view the SACN levels using SACNView.
I called tech support but they couldn't fix it.
The visualizer works fine when I run Eos on the laptop, but I only have one monitor for the laptop and I would prefer to be able to run Eos on the desktop and the visualizer on the laptop.