Ion with 2 Universal Fader Wings

I've got an ION running 1.4.4, and 2 of the 2x10 universal fader wings.  Today is the first time I've tried to hook up both wings.  I was hoping that I could connect them individually via USB, instead of attaching them to each other (my road case was designed to hold the ION and one wing). When I turn the console on only one wing shows subs the other just shows the "Electronic Theater Controls, Inc" screen.

I called tech support and was assured that this set up should work.  However, it's not, the support person I spoke with told me that the wing that isn't connecting must be bad and needs to come back, but I can get either wing to operate independantly, it's just that when I plug a second wing in, that wing will not connect.  It seems odd to me that both wings would be bad at the same time.

 

-Bryan

Parents
  • Hi Bryan.

    Sorry about this, but your were misinformed by our tech support person.  In 1.4.4, you can only have a single connection via USB.  The wings need to be connected together in order to work (or connected directly to an Ion console).

    The ability to better configure your sub wings will be available in 1.5...and this will allow you to connect them as you want.

    -D

Reply
  • Hi Bryan.

    Sorry about this, but your were misinformed by our tech support person.  In 1.4.4, you can only have a single connection via USB.  The wings need to be connected together in order to work (or connected directly to an Ion console).

    The ability to better configure your sub wings will be available in 1.5...and this will allow you to connect them as you want.

    -D

Children
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