RFR shutting down - Battery Issue??

Has anyone had this issue:

The RFR is not wanting to work when it's not plugged into its charging cord. It was working fine until a couple of days ago. I checked to see if it was just that the batteries may be run down and charged it for 24 hours. No change. It boots up fine, finds the base station fine. Works fine in every way. Goes dead once I unplug it. Could it be a battery issue? Could something have come loose?

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  • Howdy Sandi,

     

    after you have checked your rechargeable batteries to make sure they are good (check the

    voltage with a volt meter) - then please contact an ETC - Tech Services Phone Support nearest you.  

    Rebooting constantly sounds like a possibly known problem.

    For technical support in the Americas, please call 608/831-4116, or toll-free in the U.S. at 800/688-4116.
    For technical support in Europe, please call (+44) 20 8896 1000.
    For technical support in Germany, please call (+49) 8024 4700-0
    For technical support in Asia, please call (+852) 2799 1220.

     

Reply
  • Howdy Sandi,

     

    after you have checked your rechargeable batteries to make sure they are good (check the

    voltage with a volt meter) - then please contact an ETC - Tech Services Phone Support nearest you.  

    Rebooting constantly sounds like a possibly known problem.

    For technical support in the Americas, please call 608/831-4116, or toll-free in the U.S. at 800/688-4116.
    For technical support in Europe, please call (+44) 20 8896 1000.
    For technical support in Germany, please call (+49) 8024 4700-0
    For technical support in Asia, please call (+852) 2799 1220.

     

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