Dell P2418HT touchscreen can't work with Element2

Hello I'm Etoile,from Hangzhou Yidashi.

We sold many Element 2 with 2 x  Dell P2418HT to our client.

In the past week,I received many reports from our client.

When the console power up,one P2418HT is not showed any more,just black,but not show" no single input".

It happens occasionally,but the odds are still high.

I have talked with ETC Asia,they told me that do not use this type monitor can work well.

But they didn't knew which type monitor can work well.

I have to come to the forum to ask if there is a recommended touchscreen model.

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