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    robt
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element under 3.1

Our element (win7) is running 3.1 after being serviced by ETC.  It forgets its screen setup after switch off and we seem to have problems convincing it that it has  two screens.  Has anyone else had such problems with 3.1.?  it ran ok in this respect under 3.0 before servicing

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  • I am not aware of any issues with monitor arrangement specific to version 3.1.   Please ensure that the cables for your monitors don't have any bent pins and are fully seated.  If issues continue it might be good to reach out while your console may still be covered under the repairs warranty.

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  • I am not aware of any issues with monitor arrangement specific to version 3.1.   Please ensure that the cables for your monitors don't have any bent pins and are fully seated.  If issues continue it might be good to reach out while your console may still be covered under the repairs warranty.

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