Keyboard AZERTY change to QWERTY

Hi svivat  could you confirm with "generation" of Ion XE 20 console you have?  Did you very-recently receive it?  Does it have USB-C connectors on the back?

I suspect there is an issue with keyboard input of non-QWERTY keyboards on the latest generation of consoles, so I would like to confirm which one you have.

Thank you

-Matt Pumplin, Technical Support Specialist

yes it's a new Ion Xe 20 with USB-C

Okay, thank you.  This issue only affects Windows 10 consoles and PCs.  It seems that when someone selects "français - france" or "deutsch - deutschland" (for instance), that keyboard is only temporarily set.  When the console or PC is restarted, that selected language is not available.

There is a workaround - each time the console is started, go to Shell > Settings > General.  Change the Keyboard to anything different than what you want.  Click "Accept".  Go into Settings >General and choose your preferred language.  Click "Accept".  Start Eos software as normal.  Your preferred keyboard layout should now work and last until the next time the console is power-cycled.

I wrote this up as [EOS-53397] Win10: non-QWERTY keyboard is reverted to QWERTY after power cycle.

(By the way, I believe this may also be partially the cause for (+) Japanese IME input. - Eos Family - Eos Family Consoles - ETC - Community)

Okay, thank you.  This issue only affects Windows 10 consoles and PCs.  It seems that when someone selects "français - france" or "deutsch - deutschland" (for instance), that keyboard is only temporarily set.  When the console or PC is restarted, that selected language is not available.

There is a workaround - each time the console is started, go to Shell > Settings > General.  Change the Keyboard to anything different than what you want.  Click "Accept".  Go into Settings >General and choose your preferred language.  Click "Accept".  Start Eos software as normal.  Your preferred keyboard layout should now work and last until the next time the console is power-cycled.

I wrote this up as [EOS-53397] Win10: non-QWERTY keyboard is reverted to QWERTY after power cycle.

(By the way, I believe this may also be partially the cause for (+) Japanese IME input. - Eos Family - Eos Family Consoles - ETC - Community)

Whooa Tank you a lot its working