Lamp off control issues

It looks like the Lamp Controls are not sending the Shutter channel to zero as part of the process. Could you try manually setting the shutter/strobe parameter to zero before sending any lamp control commands. I suggest doing this from the command line (selecting shutter closed from the encoders actually sends a DMX value of 12).

It looks like the Lamp Controls are not sending the Shutter channel to zero as part of the process. Could you try manually setting the shutter/strobe parameter to zero before sending any lamp control commands. I suggest doing this from the command line (selecting shutter closed from the encoders actually sends a DMX value of 12).

Graham.  Thanks for your help.  We have captured this and will get it addressed.

Work around 1:
Manually set the Shutter Strobe parameter to zero and then perform Lamp controls on this fixture.
*using the [Shutter Closed] button in the expanded Shutter Strobe Encoder display works as well.

Workaround 2:
Make a copy of this fixture in the Fixture Editor.
Edit the copy 
Press [Lamp Ctrls]
Select Number 6 Lamp Off
Press [Steps]
Press [Levels]
Press [Insert]
Add DMX Number 6
Set the DMX Level to zero

Patch this copy of the fixture where needed.

Sorry about the problem.  

a

Graham and Anne,

Thanks very much.  The workaround is doing what we need it to, and I've been able to automate it via a macro.  Thanks again!

Hans