EOS Dongle

We have had our console for a couple years now but just got around to setting up a network to access the system from a notebook.  When I asked my dealer about getting a dongle he informed me that we simply had to register our console with ETC.  I registered via My ETC today.  Do I have to contact customer service or will they ship a dongle automatically now that I have registered?

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  • I too had a massive delay between purchase and registration (about 18 months... doh). Must admit I was disappointed when a USB stick arrived in the post instead of the dongle. I know it's a thankyou gift from ETC but was a more than a little saddened when the welcome pack arrived. I suppose it's ETC's prerogative to decide what to offer, if anything, so I shouldn't feel this emptiness inside and be glad for small gifts ;)

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