Paradigm presets disable when master console goes offline

Hi there, 

We have an Ion console that we just set up with a backup nomad system, while we were testing it we noticed that if the Ion went offline our presets would essentially turn off and not function. The lights on the button stations were still illuminated but the house/stage lights shut off. We had a few channels up on the ion when we exited out to the shell and those stayed on but everything else seemingly died. How would this happen? I should note that the house lights were not being controlled by the console. Any help is appreciated!

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  • +1

    Am I reading correctly, it is when the Nomad backup takes over that Paradigm presets don't work anymore?

    In that case my guess would be priorities. By default a backup takes over with a higher sACN priority. But if your Paradigm was programmed to be at the same priority as your Ion, in the case of backup taking over Nomad would be bumped up and step on your Paradigm.

    If this what happens you could look into the seeing "Backup takes over with higher priority" and disable that. You can find this setting in the shell under Settings>Network.

  • 0 in reply to ueliriegg

    I will try this later today, I'm assuming channels on the console will still remain on if it goes offline with this setting disabled. Correct? 

    Interesting that something can take over the paradigm system, always thought that nothing can take over it as the highest value always wins. 

  • 0 in reply to lightingmaster11

    sACN priorities range from 1 to 200 (where 200 is the most important). Default is 100. So let's say that Ion is 100 and Paradigm is 100. The backup doesn't output, so it has no value. But now the backup has to take over, so the original 100 is bumped up to 101. Now the backup has a higher priority than the Paradigm, so Paradigm looses control (but isn't aware of it, so its buttons still look active).

    That's exactly why there is the option to keep the backup at the same priority as the primary from which it took over.

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  • 0 in reply to lightingmaster11

    sACN priorities range from 1 to 200 (where 200 is the most important). Default is 100. So let's say that Ion is 100 and Paradigm is 100. The backup doesn't output, so it has no value. But now the backup has to take over, so the original 100 is bumped up to 101. Now the backup has a higher priority than the Paradigm, so Paradigm looses control (but isn't aware of it, so its buttons still look active).

    That's exactly why there is the option to keep the backup at the same priority as the primary from which it took over.

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