Level wheel is not function properly

Hi Nick.

That is an optical level wheel.  There is a printed reflective pattern on the left side of it, and an LED and two photosensors which watch to see it spin.  The type of problem you're having could result from the failure of a component, or it could be caused by dust or similar material getting between the optoelectronics and the reflective pattern.  If it's the latter, you can often solve the issue by blowing into the space on the left side of the wheel.  Opening the console will allow better access for carefully cleaning in this area.

If this doesn't help, it likely needs repair.

Hi Kevin, 

Tks a lot, we will definitely try to use the air compressor blow clean the wheel. And since we just purchased this console like 2 months ago, and we did all the test when we purchased it, I wonder why this would happen. But thank you again for the help, will get back on the result!!

Best, 

N 

Do you have any news, did you find a solution regarding your level wheel?