Incorrect ML Controls for UKING mini moving head led 9ch

The Eos showfile you sent me doesn't have any moving lights patched, so I couldn't compare what you're using to the manual. But I can say that the fixture profile file you sent, the fixture's manual and the current Eos library (ZQ B242 9ch, 11ch) all three match for both modes.

What fixture type had you patched when you took the screenshot? The fixture you mentioned doesn't have a color mixing system, so there should be no Red, Green, Blue, White...

I guess the next question is, HOW do I load the fixture profile I sent to you?

I used the profile that was just in the system. Custom>UKing>mini led moving head 9 channel.

can you send me instructions on HOW to load the fixture profile?

You won't have to add the profile you sent me, the profile is already in the librarry of your console! (provided you have a recent software version). This fixture profile was added with software version 2.9.3.

In Patch, select the channel you want to use for the moving light, touch or click the Type field in the CIA. now at the bottom of your screen click Search. Type B242. This is what you should see:

Double-click the 11ch version. The only thing left to do is assigning a start address to this channel.

You won't have to add the profile you sent me, the profile is already in the librarry of your console! (provided you have a recent software version). This fixture profile was added with software version 2.9.3.

In Patch, select the channel you want to use for the moving light, touch or click the Type field in the CIA. now at the bottom of your screen click Search. Type B242. This is what you should see:

Double-click the 11ch version. The only thing left to do is assigning a start address to this channel.

Interesting. I’ll go back and double check all of that. Appreciate your time. I’ve found other fixture profiles this same way, but must not have searched for the correct terms. Thank you so much for your help and I’ll let you know how it goes.

Perfect. However, looks like I have version 2.9.1 NOT 2.9.3. Is there a free upgrade?

www.etcconnect.com/eos, click Software

You're looking for software 2.9.3

Ok. I downloaded that package. I'm guessing I should follow the instructions, put it on a flash drive, use the Software Upgrade functions in the settings? Will we lose all of our current settings, patches and show files if we upgrade?

No you won't: showfiles survive, so will settings. Just make sure the last version of your loaded showfile is saved to the harddisk (Shift-Update).

Fantastic. Appreciate the assistance. I'll work on the upgrade next week and let you know if I have any issues.