EOS 3.2.4: Tab 1 disagrees with real life output

This is the first time I’ve ever seen behaviour like this on EOS.

I have a cue where Ch62 is displaying a purple “-“ in the live display. A look at About shows the only data source as the cue list with the light off.

in real life however, the channel is on. If I set it manually to 0 (62 at 0 enter) the light actually does go off. This behaviour only started occurring when playing back cues that had previously been recorded. It was not limited to just one channel, and several cues ended up being totally wrong and having to be re-recorded over an earlier version of the showfile.  

When going back in the cue list, it seemed that the live display was correct, but the actual live output was one cue offset from what had been recorded (on any up moves or down moves only). This occurred with only intensity moves - NIPs were still correct.

i was programming from a Win10 client-ed to a Ion Classic Win7 primary. Both consoles showed the same behaviour.

I reverted to 3.2.2 to continue tech, but this was very troubling.

  • Hello   sorry to see this.  Would you please send us logs from the Primary and Client along with approximate date/time this occurred so we can investigate further?

  • Here's another video 

  • Hey  I’ve seen a similar thing a few times before. This has been when my client or backup console has become out of sync with the Primary. Running cues and pressing Go on the client was advancing the cues, but all out of sync by 1 compared to the Primary. Ultimately these have all seemed to be caused by network problems and fixed with a reboot. 
    Sounds very similar to what you’re experiencing, until you say that your Ion was doing the same thing?

Related