Ion Xe 20 ELO Touchscreen

Hello! We have recently received our Ion Xe 20 and I have been trying to get the ELO Touchscreen that we had with our Element 1 desk to work.

Interestingly it does sort of work - I am able to interact with the cursor or EOS through the touchscreen however when I go into Shell and Monitor Arrangement it wont detect or calibrate the screen?

Forgive me if this is down to the DVI to Display Port adapter or something glaringly obvious! I had hoped I could just backdoor like on the Element into Windows and maybe add the ELO Driver or something.

Let me know if this screen is a lost cause now as I have an alternative screen to try!

Thank you!

Parents Reply Children
  • Hi,

    Hey thanks for the tip -- so what's happened is that when I called ETC and we identified the Console as a Windows 10 sys under the hood, the answer became clear -- 

    My ION xe can't do ELO Touchscreens -- ETC isn't fond of them in the first place, somehow, but simply from a straight -up compatibility angle, My ION xe just can't hang out with those monitors!

    C'est la guèrre!

Related