Eos Family Consoles

Eos Family submasters not responding

State Suggested Answer
Date dan33350
Date Thu, Dec 14 2023 1:30 AM
Replies 2 replies
Answers 1 answer
Subscribers 187 subscribers
Views 648 views
Users 0 members are here

submasters not responding

Hi all,

We have an Ion XE 20 that the submaster/playback pages suddenly do not respond to their fader intensity status or playbacks. Has anyone experienced this? If so, what has been your solution?

We are using the latest software update (within the last month or so)

Thanks!

Dan

0 Wuz314159 11 months ago

Do you mean that the "Fader Wing" locks up and becomes unresponsive? I have had that as an early adopter, but there was a bug fix.

Verify that your virtual faders still work at such times. (In a pinch, have those as back-up)

A cold reboot always fixed the problem. (Happened to me in the middle of a show and luckily the fixtures held data for the time it took to reboot.)
Cancel
Vote Up 0 Vote Down

Sign in to reply

Verify Answer

Cancel
0 eos moderator 10 months ago

Just checking if this was resolved or you still need help.

Thank you.
Cancel
Vote Up 0 Vote Down

Sign in to reply

Verify Answer

Reject Answer

Cancel

Top

Related