Multicell control of Chauvet Maverick Pyxis

  I am having trouble controlling the pixels on a Pyxis. I have it patched as a multicell fixture, the number of addresses needed matches the Chauvet user manual. I can select a cell in EoS software and instruct a color change or a change in intensity. However that instruction does not result in the light doing what I asked. Perhaps there are conflicting instructions coming from ring, beam, background, or main parameters?

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