Bug? Ion XE Outputs DMX 0 while offline

Hi there,

I am working on an Ion XE this week and noticed some weird behavoir. I booted into offline to change showfiles without changing the look on stage and to prevent a blackout. When I opened a diffrent showfile while in offline, the entire rig went black, it seems the console for a split second was outputting 0 values. Is this intentional?

Thanks,

Tyler

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  • So if I understand you correctly, you were in Primary mode, and then switched to offline mode to make some changes, and while you were offline (on the XE) the rig went black. What you might be seeing is that when you exit to the Shell it will stop outputting completely, which is different than sending zeros. Depending on how your DMX nodes, dimmers and end devices are configured will determine what the behavior is. It is not uncommon for them to hold a specific value for only a short period of time, such as 1 minute, before they blackout. However they can also be configured to persist indefinitely. 

  • Yes, I was in primary then exited, then opened offline. The fixtures I was using were configured to hold the last DMX values infinitely and the dimmer was configured to fade slowly over 30 seconds. What happened was a snap to black. I will double check if this is reporiducable tomorrow when I am back on site. I have definitly done this same thing on my Ion classic (win 7) without this happening.

  • I can confirm this is a repeatable issue. The console is running 3.2.7.18

  • Hmmm, are you sure there isn't a shutdown macro or something else being fired? Just doing some testing at home on Nomad, both on 3.2.5 and 3.2.7 into both a visualizer (sACN) and into ArtNetView (artnet of course), I do not see the behavior of values ever dropping to zero, after setting a value, shutting down Eos and then even reopening into offline mode and then again later back into Eos and then opening a different show file (with a completely different patch) while in offline mode.

    I can test on a rig later this week, but I'm sure an ETC person on here will probably be able to test it faster in their offices. 

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  • Hmmm, are you sure there isn't a shutdown macro or something else being fired? Just doing some testing at home on Nomad, both on 3.2.5 and 3.2.7 into both a visualizer (sACN) and into ArtNetView (artnet of course), I do not see the behavior of values ever dropping to zero, after setting a value, shutting down Eos and then even reopening into offline mode and then again later back into Eos and then opening a different show file (with a completely different patch) while in offline mode.

    I can test on a rig later this week, but I'm sure an ETC person on here will probably be able to test it faster in their offices. 

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