Chauvet Cloud 9 triggering without command

I’m having an issue with this fixture triggering without a command from my console. I am running an Ion with most recent version of EOS software. I have the device patched and there are no addresses being used within 100 spaces of the device I have tried separating it out and running its own DMX line from the splitter in case it was interference from another device; however, the line it was on was not at the maximum number of fixtures. I’ve also tried terminating at the fixture to no avail. The only way to stop It is to power off the device or unplug the DMX. I have tried both three and five pin connections, unpatching, and repatching, and readdressing. It seems to be random. Any suggestions? I am not in my theater right now, so I won’t be able to troubleshoot right now.