Setting Up Displays On Ion XE 20

Question

Hello, my theatre recently received a new Ion XE 20 board that I am finishing setting up, however I have run into an issue. 
 
 The second display monitor we have doesn't actually show the screen, and just a large plus sign in the middle of the screen. I can click around on the screen and trigger button presses, but no buttons show besides the large plus sign, and clicking that does nothing. Is there a way to remove this?

theruined808 · Accepted Answer

FIXED: I went through my other monitor (not touchscreen) to the display selection and closed all tabs there. Once I did so, it allowed me to see the controls on the touchscreen monitor and I can now use both monitors properly.

eos moderator · Answer

Clicking the big plus should show you the selection of all possible displays. 
 Do you try to trigger the plus by mouse clicking or by touching?

Setting Up Displays On Ion XE 20

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