Ion XE error code: console status has changed and all lights turn off and usually turn back on within 10-45 seconds but it is happening repeatedly. What could be the issue?

What exactly is this message in the Console Status Changed windows? Does the same message come every time the lights flash?

By everything do you mean all dimmers in the new and old dimming racks? Do LED fixtures and moving lights lose power and then return must calibrate pan / tilt again? 

Is there an external control tor houss/rehearsal/foyer lighting like Parafigm, Unison, Echo or other - using buttons, faders or touch screen to playback lighting cues? 

Can you post a network/dmx topographic plan which shows all lighting devices in the network and how the network and dmx cables are connected to/thru consoles, switches, gateways, switches, splitters, dimming racks? 

Which protocol are the dimmers controlled with? DMX, sACn, Artnet, Net2 or some other protocol? 

Thank-you

What exactly is this message in the Console Status Changed windows? Does the same message come every time the lights flash?

By everything do you mean all dimmers in the new and old dimming racks? Do LED fixtures and moving lights lose power and then return must calibrate pan / tilt again? 

Is there an external control tor houss/rehearsal/foyer lighting like Parafigm, Unison, Echo or other - using buttons, faders or touch screen to playback lighting cues? 

Can you post a network/dmx topographic plan which shows all lighting devices in the network and how the network and dmx cables are connected to/thru consoles, switches, gateways, switches, splitters, dimming racks? 

Which protocol are the dimmers controlled with? DMX, sACn, Artnet, Net2 or some other protocol? 

Thank-you

Hi, Corey!

I'll DM you specifics. This has been an ongoing issue for this site. The frequency of the issue has increased drastically when originally there would be months between occurrences, it has become almost daily.

Source: I'm the Dealer servicing this.

Any news here?

I got a similar issue these Days.

Tonight, juste before starting the last rehearsal before going public,

My cues took from to 1 to almost 10 seconds before executing and the moving lights just went crazy, no matter what I did.

I had to turn the whole system off, cut power supply and launch back on.

After second reboot, it finally wotked,

I work on a EOS programming wing with a dedicated PC.

Only using 6 Generic DMX chanels + 2 moving Lights (45 chanels each) and 2 LED Cyclos (7 chanels each). 

This message appeared after the rehearsal while I was labelling the show file after saving it.

Click on that button "Console status changed" it will tell you what network link you are missing.