From the moment we updated to 3.2.9 build 16 our network priority doesn't work a we acspect it to.

Question

From the moment we updated to 3.2.9 build 16 our network priority doesn't work a we acspect it to. Since we did the update whenever we have a outsider console in our network (with higher priority setting) is doesn't take control of our rig. Before the update this was always possible. Ik hear the same from two other theatres. Anybody here noticed the same issue?

eos moderator · Answer

What version did you update from? 
 In 3.2.0 the sACN priority moved from the shell to Patch > Protocols. In case you updated from an older version it might be worth checking if everything in protocols looks as expected.

eos moderator · Answer

Let's start by pulling logfiles. If you could either upload them here as a reply or send them to eos(dot)moderator(at)etcconnect(dot)com that would be most helpful. Please also include a showfile. 
 https://support.etcconnect.com/ETC/Consoles/Eos_Family/Software_and_Programming/Retrieving_or_Saving_Log_Files_from_Eos_Family_Consoles