From the moment we updated to 3.2.9 build 16 our network priority doesn't work a we acspect it to.

What version did you update from? 

In 3.2.0 the sACN priority moved from the shell to Patch > Protocols. In case you updated from an older version it might be worth checking if everything in protocols looks as expected.

What version did you update from? 

In 3.2.0 the sACN priority moved from the shell to Patch > Protocols. In case you updated from an older version it might be worth checking if everything in protocols looks as expected.

I didn't skip an update so it was from the last to 3.2.9 build 16. I checked all the sACN settings and tried again had the same result.  I had the two others theatres do the same checks and they also still have the problem.

If you uncheck priority per address?

Let's start by pulling logfiles. If you could either upload them here as a reply or send them to eos(dot)moderator(at)etcconnect(dot)com that would be most helpful. Please also include a showfile.

https://support.etcconnect.com/ETC/Consoles/Eos_Family/Software_and_Programming/Retrieving_or_Saving_Log_Files_from_Eos_Family_Consoles