Factory reset GIO, GIO@5, Ti;s

Question

Hi all, 
 
 I work with a fleet of the consoles listed in the title. I have seen some blue screens and other issues coming up recently. I believe they are Windows 7 consoles. I'm curious if anyone else has seen these issues and with consoles of the same age and whether or not factory resetting them has made a difference. 
 
 Thanks in advance 
 LGM

eos moderator · Answer

This will be simpler to solve on the phone because some questions (like serial number, exact symptoms) will need to be answered. 
 We suggest you reach out to the technical service closest to you: https://www.etcconnect.com/Contact/Technical-Support.aspx