Networking question - ION, iRFR, RVI

We do have one problem with our setup, every hour or so, the RVI will dump into a screen saying "Connection Established" and force us to click "Yes, synchonize".  This is, understandably, annoying.  I have changed the networking hardware into every possible configuration I can think of, but it still happens.  Here's my setup:

ION --> brand-new Netgear 10/100 switch --> one cable going to the RVI, one cable going to the Linksys running DD-WRT.  The Linksys is completely out of the direct chain.  I have changed out cables on every run.  In my other space, putting the Netgear between the ION and the Linksys solved the problem.  Is there a 'robustness' checkbox on the system? Is there a way to tell it to automatically default to 'yes, synchonize'?

 

Thanks!

 

Nick

Parents Reply
  • Can you please extract the log files from the device that is disconnecting?  You can do this in the shell, under maintenance.  You'll see a control there that will let you put the log files on a flash drive.  If you could then email that log to eos@etcconnect.com.  Please advise them of the software version, and an approx date/time of the disconnect?

    That would be very helpful.

    Thanks much!

    a

     

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