Ion Classic (XP Embedded) no DMX

Recently, I cloned the HDD from my old Ion Classic to an SSD (with hopes of speeding it up a little). However since doing this, the console has ceased to output any DMX signal, even when swapping the original, unmodified hard drive back in. The console appears to be running normally and the I/O board even shows up in the setup menu. My first thought was that perhaps the I/O board inside the Ion had died, however even when swapping in an original Gadget (not the Gadget II) and mapping it to output Universe 1, it also does not output any DMX signal (I tested the Gadget on a Windows computer, along with the dongle from the Ion, and confirmed both functioned normally).

Any advice would be appreciated, thanks!

Parents Reply
  • So Facepanel Is found. But in the About Screen it says OFFLINE. 

    Two possibilities - Either  you are starting console as OFFLINE and not Primary


    Could you make sure you are starting as PRIMARY? 

    If you are not given the option to start as Primary like here: 

    Then console is not seeing the dongle. Since you have unplugged it and 
    tried on another laptop, its possible that you are not sticking it correctly In your console
    on the facepanel. Since we see the facepanel, then the connection to facepanel is 
    working. You should be sticking the dongle back into the facepanel. Can you 
    send a photo of how it is mounted into the facepanel? 

    Thankyou

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