Problem Patching Seachanger units on the ion Console

How are you trying to set the color in blind?  In 1.9.5 we made it so that the encoders are disabled in blind until you press an encoder page key.  Can that be what you are seeing?

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I patch my channel to address 7/next.  Universe 7 is unoccupied.  I then change the type to Seachanger and press enter.  When I go to live and bring up the value of the light, nothing happens.  I know I am doing something wrong, but can't seem to figure it out on my own.  First time dealing with universes.

Thanks

How are your Seachangers plugged into the Ion?

If you have a node that converts ethernet (probably, but not necessarily, Artnet) to DMX, check the universe that the node is talking to.

If your Seachangers are plugged into the same DMX chain as the dimmers, then they are on the same universe.

If you can, please provide more detailed information about the wiring of your system.

It's important to remember that the desk (Ion in your case) does not control what universe a device is on. Universes are selected like DMX channels: a device is pre-set to 'listen' to a universe (7, for example) and then if it's a node will output 512 channels from that universe.

Answers to all the above questions will certainly help us to help you, but I have one more very basic question. When you have patched your Seachanger are you also patching an address to part 2 of the channel which drives the dimmer? Assuming your seachanger is attached to a Source 4 fixture you will probably have an external dimmer in the equation as well?? Is the problem that you get no light out of the fixture, or that you have no colour control? I'm a little unclear.

Yes I have patched Part 1 to the Seachanger, part 2 to the dimmer.  When I bring up the channel, I get light, but have no control of the Seachanger.

I have my seachangers plugged into an ACN gateway, port 2 (which we re-assigned to universe 7 in the GCE according to the IP address).  I also have separate power supplies to the spot, as well as the Sea-changer unit.  

We have some tree booms with some Sea-changer units on those, and I followed the exact format for those, but apparently have overlooked something.

Can you try taking control of the colour flags by address? ie {address} [7] [/] [x] [Full] [Enter] - does this work?

Are there any other devices running from that port of the gateway? Do you have control of them?

If other devices are working that are on port two, then disregard the following, otherwise double check the gateway display and see if the arrows are facing out and not blinking.  That will help confirm that the port on the gateway is set to be an output port and is receiving patched data for the range it is set to.  Then on the next set of screens confirm port 2 properties and the starting sACN universe.  If arrows are the wrong direction, change it to output.  If the display is blinking then there is either a patch issue (wrong numbers, wrong protocol, etc) or a signal path issue.

Another thing to check is that your addresses are not upside down.  It is very easy on a Seachanger for a 001 to be a 100, or a 102 be a 501.  If in doubt set some number to 3 and make sure it reads right side up. 

I have had one seachanger (right when they first came out) that not only did not respond to DMX but prevented everything on its same DMX run, up and down stream, from working.  Try coming straight out of the gateway in to a few Seachangers and test to see if one is causing issues for the rest.

We have recently gotten them to work.  Apparently the Seachangers were plugged into a circuit that wasn't properly patch into the system.  Everything now works and I appreciate everyone's responses.  They were very beneficial.