Moving Light Controls Pop Open

Jay, can you email the log files from the RVI, as well as those from the device the RVI is mirroring, along with your showfile to:

eos@etcconnect.com

Please just copy this description into the email so we know what we are looking at.  The log files from each device can be extracted by going to the shell, selecting "Maintenance" and "save logs".  The desk will step you through the process.

Thanks much!

a

Jay, can you email the log files from the RVI, as well as those from the device the RVI is mirroring, along with your showfile to:

eos@etcconnect.com

Please just copy this description into the email so we know what we are looking at.  The log files from each device can be extracted by going to the shell, selecting "Maintenance" and "save logs".  The desk will step you through the process.

Thanks much!

a

Problem has gone away magically today, but I will send the files when I get a chance anyway.  Thanks

Jay

Ok, when you send them, however, we will need an approximate date/time that you saw this!

Thanks much!

a