I'm a brand new ION user (after 15 years as an Insight 2x user), and I can't seem to get my new ION to record cues as submasters. (All I want to do is record the intensity settings of a given cue as a submaster. Should be simplicity itself, no?)
I have the faders properly configured and mapped as submasters, and I know they're working because I'm able to record manually set channel intensities as submasters. But when I bring up a cue and try to record that live look as a submaster, it doesn't work.
Here's what I do: I bring up a cue, admire my handiwork, then hit [Record] [Sub] [5] [Enter]. The ION claims it's recorded, the fader's pilot light lights up green, but when I clear everything out and raise that fader, nothing. No channels move. Blackness.
I've quadruple checked my fader settings, have tried rebooting the system twice, have deleted and tried re-recording the submaters more times than I can count.
Why can't I record cues as submasters? What am I doing wrong?
Thanks for any assistance you can provide.
Peter