Buggy RFR Question

Working in another venue with someone else's Ion/RFR I've found that their RFR locks up a lot, there are delays in button input (press 1 @ 50 and 30 seconds later it shows up on screen), and sometimes repeated keypresses (1 becomes 111).  I don't seem to have any of these issues with my RFR.  What I'm wondering is- is this a problematic RFR or does this sound more like RF issues?

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  • I want to say it sounds like a communication issue between the board and the rfr.  Are they using rechargable batteries in their rfr?  I have found on the 2 that we own, that wierd things happen when the rechargables are not holding a charge well anymore.  You may want to try and just replace with standard "AA" batteries.  I would also recommend to their Head Electrician to check the firmware versions for both the rfr and base station to make sure they are the most current version. 

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  • I want to say it sounds like a communication issue between the board and the rfr.  Are they using rechargable batteries in their rfr?  I have found on the 2 that we own, that wierd things happen when the rechargables are not holding a charge well anymore.  You may want to try and just replace with standard "AA" batteries.  I would also recommend to their Head Electrician to check the firmware versions for both the rfr and base station to make sure they are the most current version. 

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