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    Anne Valentino
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Known Issues in 1.2

The following are known issues in the current 1.2 release.  These issues will be fixed in software patch that will be available later this week.  We will post a message on the forum when the new version of 1.2 is on the website:

Software crash possible when deleting a cue that is in the About window
Software crash possible editing curves when in flexi-channel mode
Multiple undo commands can be generated in multi-console environments when a new device comes on line

The other issue that we are aware of, which will not be addressed until 1.3 is released (slated for 11/29), is that stop/back on a split cue does not impact the downfade.  

Anne


[edited by: Anne Valentino at 10:40 PM (GMT -6) on Fri, Dec 07 2007] [edited by: Anne Valentino at 9:32 AM (GMT -6) on Fri, Oct 26 2007] [edited by: Anne Valentino at 9:00 AM (GMT -6) on Tue, Oct 23 2007] [edited by: Anne Valentino at 9:00 AM (GMT -6) on Tue, Oct 23 2007]
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  • We have currently been having a random issue with our Eos.  The problem is sometimes the console will fall out of Live and go into Patch all on it's own, sometimes we may be right in the middle of programing and others it will be sitting idol and just switch by itself.  We have had this problem very randomly over this past week.  This has happened while we have had our full setup in (2 desks,3 RVI's) and when we just had a master and back-up console.  It seems as if we restart the system the bug goes away.  Hasn't happened yet today but i'll keep you posted.

    Ryan 

  • in reply to Ryan

    Ryan, have you contacted tech support?    When this happens, does it seem to happen for a while and then clear itself up.... or is it a one-off event?

    Do you have all of the devices as the same user?  If not, which user does it happen on?   Next time it happens, please extract the log files (see the announcement at the top of the forum) and email the file to eos@etcconnect.com.  

     Thanks much!

     

    a 

  • in reply to Anne Valentino

    We currently haven't had this problem for the past week Anne.  When we do have the problem it has been with the main desk or so we believe, but with 3 RVI's and 2 consoles you never know when somebody may have hit the blind button by mistake.  We use 2 of our RVI's for monitoring purposes only, therefore they are logged on as Client user 1.  The other is Client user 2, and both consoles are user 1.  Thanks, Mike and I will let you know if these comes up again.

     Ryan

     



    [edited by: Ryan at 3:54 PM (GMT -6) on Sun, Nov 25 2007]
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  • in reply to Anne Valentino

    We currently haven't had this problem for the past week Anne.  When we do have the problem it has been with the main desk or so we believe, but with 3 RVI's and 2 consoles you never know when somebody may have hit the blind button by mistake.  We use 2 of our RVI's for monitoring purposes only, therefore they are logged on as Client user 1.  The other is Client user 2, and both consoles are user 1.  Thanks, Mike and I will let you know if these comes up again.

     Ryan

     



    [edited by: Ryan at 3:54 PM (GMT -6) on Sun, Nov 25 2007]
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