Updates to iRFR available on iTunes

Hi everyone. You will now find updates to the iRFR - LR, iRFR - BTS and iRFR Preview on iTunes. This update significantly improves the stability of the connection between the remote and the lighting system. We are making an additional software change on the Eos side of things in 1.9.11 (releasing next month), but we've already seen tremendous improvement via these Apple app modifications.

Thank you so much!

Kevin Bishop over 13 years ago

Thanks Ann

Downloaded it friday-night and ran it for a hour sraight a couple of times only time i disconnected was when i got to close to the stage right internet WI-FI but other than that seemed rock solid .One happy 1 man lighting crew here .
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Anne Valentino over 13 years ago in reply to Kevin Bishop

Good to know! Thanks for the feedback!

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Edward Mac Neil over 11 years ago in reply to Anne Valentino

I am having the same difficulties with our Congo Jr. console. I have tried many of the fixes suggested but to no avail. I believe I have the latest version of the iRFR app version 1.2.23. If this is not correct please let me know.
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saranow over 11 years ago in reply to Edward Mac Neil

Hi Ed:

It may be a good idea to call your local ETC Tech Support line for help.

Americas:1.800.688.4116

Europe: +44 (0)20 8896 1000

Asia: (+852) 2799 1220

We can walk you through settings to try to find out what is causing the problem.

Thank you!
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Sandra Fong over 8 years ago

Has anyone noticed a latency between typing in a command, seeing the command appear on the iRFR command line, and seeing the command happen IRL? There are times where I can count to 10 after typing In the command and the lights turning on. The latency times vary in length and frequency. I have also locked up the iRFR. I'm running an iPhone 7 and am using the updated software that was just released for the iRFR.
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Druuka over 8 years ago in reply to Sandra Fong

Latency usually has to do with the wireless router/setup of the router. If your router is in bridged mode there may be more network traffic than what it can handle on the wireless side. This would slow down the remote. I would suggest taking the router out of bridged mode if it can be. If you must keep it bridged you may need to upgrade to a more router with more bandwidth on the wireless side.
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