Eos Family Consoles

Eos Family Shorting Out

State Not Answered
Date chunter
Date Wed, May 16 2012 12:52 AM
Replies 2 replies
Subscribers 184 subscribers
Views 1490 views
Users 0 members are here

Shorting Out

I have two questions: 1) how to update console? 2) during the show, the console will shut off without notice.

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0 Hans.Hinrichsen over 13 years ago

The answer to #1 is quite simple -- there is a wiki article on updating the console's software here: http://community.etcconnect.com/wikis/products/updating-eos-family-software.aspx

There's a bit more to the second question - does this happen consistently? Is it reproducible? This will definitely be resolved best by contacting your local ETC office:

For technical support in the Americas,
please call 608/831-4116,
or toll-free in the U.S. at 800/688-4116.

For technical support in Europe,
please call (+44) 20 8896 1000.

For technical support in Germany,
please call (+49) 8024 4700-0

For technical support in Asia,
please call (+852) 2799 1220.
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0 Hans.Hinrichsen over 13 years ago

The answer to #1 is quite simple -- there is a wiki article on updating the console's software here: http://community.etcconnect.com/wikis/products/updating-eos-family-software.aspx

There's a bit more to the second question - does this happen consistently? Is it reproducible? This will definitely be resolved best by contacting your local ETC office:

For technical support in the Americas,
please call 608/831-4116,
or toll-free in the U.S. at 800/688-4116.

For technical support in Europe,
please call (+44) 20 8896 1000.

For technical support in Germany,
please call (+49) 8024 4700-0

For technical support in Asia,
please call (+852) 2799 1220.
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