Solahy focu offset

SOLAHY FOCUS OFFSET 2022-03-20 11-03-20.esf3d

i downloaded and installed eos 3.0.2built6, upgraded library to 3.02.11 and updated my fixture, then solahy turns well. So the good library got lost between eos 3.02 and eos 3.1

Thank you for this information.  I have submitted it for evaluation and correction.  Can you tell me specifically what is wrong with teh profile? what parameters are incorrect? 

for now i just saw a X focus offset.

But as i said, etc already made a right fixture. re installing eos 3.02 and the library 3.02.11 it's working perfect. i give you the link to my first post about it.

https://community.etcconnect.com/control_consoles/eos-family-consoles/f/eos-family-augment3d/39317/solahy-focus-offset-on-the-augmented

Hello, 

I am sorry but I do not see an X Fodus Offset parameter for the SolaHyBeam 3000.  Can you please clarify the fixture you are referring to and list the full name as it is shown in the Eos Fixture Library? 

solahy beam 3000 high cri

eos 3.1.0 built 282

fixture library 3.1.0.41

Hello, 

We are looking at the correct fixture.  However, due to the way we had to build the v3.0.2 fixture libraries, we are not able to simply copy the information from that library into the new one.  

Can you please submit specific problems with the profile? we need to know what parameter is incorrect and what is should be set to.  If you have any questions please contact ETC Technical Services.

Hello, 

We are looking at the correct fixture.  However, due to the way we had to build the v3.0.2 fixture libraries, we are not able to simply copy the information from that library into the new one.  

Can you please submit specific problems with the profile? we need to know what parameter is incorrect and what is should be set to.  If you have any questions please contact ETC Technical Services.

Hello again.  We are seeing a a change in the Augment3d model and I have submitted that for correction back to the v3.0.2 settings.  Please let me know if there is anything else that we should look at.

to make sure i'm clear i precise the right one isn't included in the 3.02built 6 (this one has similar issues), the good model is in the library 3.02.11