Support request regarding Fixture Library Hub

Hey there,

it seems like I suddenly can't add a request in the Fixture Library Hub. I already used it a few times for Hog v4 fixture requests. Now it is the only way to request fixtures for EOS. I wanted to add a change request for Cameo AuroSpot CLAS200. I already tried it a few times. I entered the following information.
I'm logged in so it does not ask for name and email. Platform "Eos v3" is chosen. Manufacturer "Cameo", Fixture Name "Auro Spot CLAS200", Personality / Mode "13ch", DMX Footprint "13", Documentation: I uploaded a document named "Cameo Auro Spot 100_200.pdf" (2.29MB). I didn't check private, selected 21th of october 2023 as need by date. First date enabled to be chosen is the 15th. I commented the following:

Hey,
DMX documentation is on page 41 and 42.
I'd like there to be a "Beam FX Mode" like there is a "Gobo Mode".
The issue is that Rot+ and Rot- do not use the same user range.
I can't toggle between forward and backwards rotation with same speed
like it is possible with gobo rotation. I suggest adding a
"Beam FX Mode" with Index, Rot+, Rot- and in "Beam FX Index/Speed" in
Mode "When Beam FX Select is effect 1" there should be three corresponding
modes with equal user ranges. Thanks a lot!
Lars

I of course checked the reCAPTCHA.

When trying to submit it keeps loading. As I said I already tried a few times. Can anyone identify the problem?

Another little side comment: When visiting "Your Submissions" > "Requests" in my account view, I can't identify the platform of each of that fixture requests:

Thanks a lot everyone!

Greetings from Germany

Lars

Parents Reply
  • Sadly still does not work. But I had a look at the console and there are two errors:

    POST https://fixture-library-hub-api.etcconnect.com/api/request
    Quellübergreifende (Cross-Origin) Anfrage blockiert: Die Gleiche-Quelle-Regel verbietet das Lesen der externen Ressource auf https://fixture-library-hub-api.etcconnect.com/api/request. (Grund: CORS-Kopfzeile 'Access-Control-Allow-Origin' fehlt). Statuscode: 500.

    Translated:

    POST https://fixture-library-hub-api.etcconnect.com/api/request
    Cross-source (cross-origin) request blocked: The same-source rule prohibits reading the external resource at https://fixture-library-hub-api.etcconnect.com/api/request. (Reason: CORS header 'Access-Control-Allow-Origin' is missing). Status code: 500.

    Seems like a missing argument in the post request header?

Children
No Data