Hello hive mind, Have tried to update one of our series 2 lustrs from Updaterator.
The fixture sat with 'Software Download Active Beginning download' for an entire evening of which it was unplugged and now sits at 'Please start software download'.
I am using an Ion console via maintenance and updaterator to perform this update.
The lustr2 had 1.6.1.9.0.11 initially as it hadnt been updated since it came from factory .
The UK switchboard is now closed so hoping someone may be able to offer some assistance via this avenue.
Thanks in advance!
