Red and Blue LED's won't turn off, Selador Vivid 11" Classics.

I recently purchased 10 Selador Vivid 11" Classics from usedlighting.com.  Nine of them are working great, but on one the red and blue LED's won't turn off completely.  I seem to be able to raise the intensity on them but when I fade them down they get to a medium point and then won't go down any further. 

I wanted to check here to see if anyone has already dealt with this before I go and take it apart.

Thanks

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  • After trying another console and confirming it is not an input issue you will most likely need to arrange an RMA for them. When you power them on without any signal connected do any of the led's come on or is the problem only when live dmx is connected?

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