Hi all,
We have been using Palettas for almost 2 years now with no issues.
This time around, while coming out of maintenance (Palettas cleaned as per manual's instructions) we had some crazy strobing and then the blue LEDs stayed on for three units (42") and a few random color LEDs were also on.
While we were troubleshooting to determine whether the issue was due to a console malfunction or an instrument malfuntion, we apparently let the smoke out of two 42" units (observed) and possibly another two (unobserved.)
At any rate, we have (4) 42" units that are unresponsive.
In the course of troubleshooting we discovered (2) with blown fuses.
An interesting side here - according to the manual the 42" units should have 8 Amp fuses; ours had 4 amp fuses. We have been using these particular units for over 6 months for cyc lighting, so this would not seem to be the reason why the fuses blew.
The power is currently delivered through a Strand C-21 rack with dimmers that have been profiled to be 'ON' when the Channel level is recorded at 0. The dimmers are patched to a channel at the far end of the Channel spectrum so it would not be accidentally recorded into a Cue at a level. Being that for these dimmers a 0 level is for all intents and purposes 'ON', if someone did a 'FADE ALL' it would already be at 0 and would be faded to 0, so no harm, no foul, as far as we are aware.
Any suggestions as to what might have occurred?
Thanks,
Jennifer