CEM3 ThruPower dimmer in switched position receives power after Lightng Console is turned off.

We have 3 CEM3 thru power dimmers which are in the "switched" mode.  The channels controlling the dimmers are in the "Parked" mode on the lighting console which continue to receive power after the console has been turned off.   One of the dimmers is controlling a low wattage clip light and the light remains on when the console is off.  We checked the dimmers and saw that they Power led is lit. 

The Channels have been in the Parked for several months but recently the dimmers began staying on. 

We tried un-parking the channels but the dimmers remained on.  We tried resetting the dimmer to "dimmer" from switched but that did not help.

We plugged the clip light into a different dimmer which we put into the "switched" position, and patched it to a different channel then "Parked" the channel. When we turned the console off the clip light went off.

It seems only be effecting 3 dimmers. 

Has anyone else had this or a similar experience?  

Thank you

 

Parents Reply Children
  • Would the touchscreen be sending a signal to the circuit if the custom presets are off, but other presets such as the work lights are on?

  • Could be if they accidentally were recorded into worklights preset. You could double check by turning off all presets and channel control like worklights and then see if circuit finally goes off.

    In the Eos Software, there is a Tab - sACN Output Viewer and it tells you which IP Addresses are currently sending data for specific addresses. Look in patch which universe/address that circuit has, and then in sACN Output Viewer Tab (Tab 37) you can see which devices are controlling it:


    In your Eos Software from your console, in the Tab 37, are there two devices (with IPs controlling) the circuit in Question?

    If so, what is the IP of the other device? Is it 10.101.10.101?

    Thanks

  • Good morning Corey,

    Thank you so much for your time and help with this issue. Thanks to your prompts and suggestions of where to look we did discover that the dimmers in question had indeed inadvertently been programmed into one of the presets on the touchscreen.  The dimmer(s) were in the parked position when the cue was programmed on the touchscreen. We went back to the console, un-parked the dimmers and put them at "0" then re-recorded the preset on the touch screen. Now the dimmers turn off when the console is turned off.  

    I very much appreciate all your help.  

    Kathy

  • Hi Kathy,

    Thank-you so much for the feedback! I am glad you all were able to figure out the issue!
    I wish you all fun days with your ETC System!

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