CEM+ version update

Hello,

CEM+ (and many other ETC products) can be updated via a wonderful program called UpdaterAtor.

This can be downloaded from here: http://www.etcconnect.com/Products/Networking/UpdaterAtor/Features.aspx

UpdaterAtor also downloads the latest (and older by request) firmwares from the internet.

FYI Our local deal in the Philippines is: http://www.etcconnect.com/Find-A-Dealer.aspx?dealertype=d-s-r-rd&dealercountry=ph&lat=&lng=

If you run into any problems our local(ish) ETC office can be contacted here:

Room 1801, 18/F, Tower I,
Enterprise Square
9 Sheung Yuet Road, Kowloon Bay
Kowloon, Hong Kong

Tel: (+852) 2799 1220
Fax: (+852) 2799 9325

Regards,

Marcus

Hello,

CEM+ (and many other ETC products) can be updated via a wonderful program called UpdaterAtor.

This can be downloaded from here: http://www.etcconnect.com/Products/Networking/UpdaterAtor/Features.aspx

UpdaterAtor also downloads the latest (and older by request) firmwares from the internet.

FYI Our local deal in the Philippines is: http://www.etcconnect.com/Find-A-Dealer.aspx?dealertype=d-s-r-rd&dealercountry=ph&lat=&lng=

If you run into any problems our local(ish) ETC office can be contacted here:

Room 1801, 18/F, Tower I,
Enterprise Square
9 Sheung Yuet Road, Kowloon Bay
Kowloon, Hong Kong

Tel: (+852) 2799 1220
Fax: (+852) 2799 9325

Regards,

Marcus

Totopal,

There are a few different ways to upgrade ETC Equipment. Updaterator is the best way at the moment for an end user.

With Updaterator, you would need one of 2 optional pieces of equipment.

Option A
An ETC Net3 Gateway will up date your equipment via a network connection.

Option B
An ETC USB-RS485 Converter Assembly also known as a Universal Uploading Whip. ETC Part # 5000A1039. I don't have pricing information for this device but it is available through your Local dealer or you can contact the Hong Kong office as well.

Updaterator recognizes which ever upgrading devices you have present and gives you some options on how to upgrade.

In Network mode it will see all of your ETC Network Devices, The current software level, and based on the available software it has downloaded most recently, will advise you on which devices have upgrades available.

In DMX device mode It does not know what is on the DMX line. You can do multiple devices at the same time but only one software version at a time. For instance if you had ColorSource, SourceFour LED, and Desire fixtures on the same line, You could update the Desire and SourceFour LED fixtures at the Same time, then Update the ColorSource fixtures.

In RDM Mode, It also does not recognize what versions your have. but you can upgrade devices you can't see over the network mode, like fixtures, by Gateway port. You select a family of products like ColorSource or Desire/SourceFour LED then you select which Gateway Ports you want to send the software to.

Some devices you can upgrade this way are Smart Family Products, Desire, Source Four LED, ColorSource, SourceFour Dimmer, CEM+, CEM3, Revolution, Matrix , Net 2 and Net 3 Devices.

Combined with a gateway or a whip, Updaterator is a very powerful software application.

Regards

Greg

Hi Totopal,

In addition to what Marcus said, I would note that we only recommend updating your dimmer system if there is a specific bug or feature addition that you are looking for; in general if things are working OK it's best to leave them alone! If you haven't updated a CEM+ system before I would definitely suggest getting in touch with your nearest ETC office, as there can be quirks, and they will be able to help you through the upgrade.

And, as always with any upgrade, allow plenty of time, do not attempt to upgrade when you have a show or live event coming shortly!

-Tom

Clarification. Some network devices do not need the optional equipment. Dimming racks do not require the gateway or whip. If you wanted to upgrade other equipment like the light fixtures as such, you would need the whip or gateway.