Element aRFR

Hi James, Congrats on getting the Awesome Element Console! You have connected the Element to a Wireless Access Point via an Ethernet cable right? If so, what is the IP Address of the Android Device? It Needs to be in the same Subnet as the Element, for example, IP: 10.101.124.101, Subnet: 255.255.0.0, and Gateway: 10.101.1.1

Thanks for your speedy response. The android has IP 192.168.0.2 and the Element has IP 192.169.0.4. They are both on the subnet 255.255.255.0.

The Enable checkbox moved in recent software versions - as it is a network protocol, we moved it to the Network tab. Look under Interface Protocols and make sure "Wi-Fi Remotes" is checked. (We also needed to move it so that you could enable/disable WiFi remotes on a network interface (NIC) by NIC basis).

are you sure that in the app there's no typo in the password field? some console names are quite complicated (esp. the factory name)...

Are you sure the ELEMENT IP is 192.169.0.4? (and not 192.168.0.4?=) If so, then these two IPs are not in the same subnet and won't communicate with each other.

Opps - yes that was a typo - they are both .168.

I thought perhaps that was an issue so I have changed the name to something simpler

Okay - thank you, I have now checked that box but still no luck...

what is the make/model of your switch and access point? Could you post a photo of your Element Network Settings - all of them? And of your android network setting and the aRFR settings ?

Element Network Settings 1: https://lh6.googleusercontent.com/-hK3swQIbMLs/VEElLmGgKfI/AAAAAAAAHxI/VZGVFC7DaDI/w544-h725-no/IMG_20141017_143100.jpg

Element Settings 2: https://lh5.googleusercontent.com/-Rhq7-6yLVtY/VEElORYsMEI/AAAAAAAAHxU/dKPtWzZh3no/w544-h725-no/IMG_20141017_143109.jpg

Android Network Settings: https://lh3.googleusercontent.com/-OppyCaWKl9g/VEEk0w1lCKI/AAAAAAAAHvo/vSjlaIxEp_o/w408-h725-no/Screenshot_2014-10-17-14-31-29.png

aRFR Settings: https://lh4.googleusercontent.com/-M3ywrNAlh5I/VEFA1KnhkZI/AAAAAAAAHxs/1RS2DzE9yuk/w408-h725-no/Screenshot_2014-10-17-17-16-16.png

you have a new element with two network ports at the back, right? port 2 has the IP addresses you mentioned before, but the console claims there's nothing connected there. either exchange the ethernet cable or plug into the other port. don't understand though, why on the first of your three pics, port 1 shows as online but without ip addresses...

Ueli is right - Swap the Ethernet Cable to your other Ethernet port on the back of the Element - then all should work.