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    SephirothsHell
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SATA3 Hard Disk:S.M.A.R.T. Status BAD, Backup and Replace. Press F1 to Resume.

Hi everyone,

I have an ION 1000 console that is showing the subject's message on startup and just that. It doesn't start, it doesn't do anything else.

My question here is:

Is there any kind of disassembly / maintenance manual or step by step tutorial in order to successfully open the console, replace its hard disk and put it back to work properly?

How could I possibly "Backup and Replace" (in that order), if I am not able to access any information inside the console anymore?

Thanks to all..!!

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  • 0 in reply to Druuka

    Hello everyone,

    To share my experience with the rest of you, I just took the HDD off and replaced it with a clone HDD from a second ION console we have and it worked really good.

    But, after a few days, for some reason both consoles did not work anymore. I am guessing it has to be some sort of lost communication between each console and its correspondents CEM+ modules but and haven't been able to find a way to verify what is indeed happening and how to fix it.

    It's important to advise that each console with its CEM+ module. is in a different (physically independent) network and they are not connected by any means.

    Thanks everybody..

  • 0 in reply to SephirothsHell
    Maybe I just messed up the configuration of both of them and a good way to start up fresh and make sure everything is OK would be to delete all and start once again from default configuration.

    How could I do that?

    Thanks..
  • 0 in reply to SephirothsHell
    Hi Sephiros,

    We don't recommend doing repair/hardware troubleshooting in the forums, because
    unexpected results like the console no longer working can occur.

    I would suggest you contact your local dealer. Or ETC Service.

    Please call the Hotline. It's 24/7

    For technical support in the Americas,
    please call 608/831-4116,
    or toll-free in the U.S. at 800/688-4116.

    For technical support in Europe,
    please call (+44) 20 8896 1000.

    For technical support in Germany, Austria, Switzerland and eastern Europe
    please call (+49) 8024 4700-0

    For technical support in Asia,
    please call (+852) 2799 1220.

    You can also email ETC Tech Service at service (a---t) etcconnect (do-t) com

    Have a good Friday!
  • 0 in reply to corey cascio

    You can contact one of the above and request a Skype-back if that's better for you.

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