Element Console Unable to connect to network

Hi All,

We have an original Element-40 at our small theatre,

I am attempting to connect it to a network in order to run Capture and ETCNomad Mirroring. The Element does not appear to be recognising the network at all. In addition, every time I change the network settings, it resets after I press apply. I have a fair bit of experience both with these consoles and with networking, but this is very confusing to me. 

Please help!

Thanks,

Ben

Parents
  • Do you have a network switch in line?  If not, then what order items come online could be playing in.  A network switch means you have an active network connection right away.  If the Element doesn't see a network as it launches the program, it says "ok, I'll go offline on that port, no network available."  If you don't have a switch, and the Element boots up before the Capture computer, there is no connection.  Then you boot the Capture computer and it doesn't know to look again for an active connection.

  • I'm using a WiFi router (netgear, pretty much the cheapest one money could buy) as a switch.

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