• Date
    glampasona
  • Date
  • Replies 10 replies
  • Subscribers 189 subscribers
  • Views 1450 views
  • Users 0 members are here

Ion Embedded Software

I am trying to buy an Ion Xe 2k, but my IT department is expressing concerns because they need the embedded software to be Windows 10.

What is the current embedded software on the Ion Xe 2k.  Does ETC have a machine on Windows 10?

(Background: they want it on their network for some reason, and it must meet their security standards, despite me telling them it shouldn't be connected to the internet)

Parents

  • Good to know.

    We have tried to turn off the DHCP server on the Ion and run it all wired on the network but it did not work.  The gateways couldn't find the board and even a wired connection to a nomad PC didn't connect until 20 minutes later.  The Android app did work fine, oddly enough.

    What is a Conductor?

    I would be happy to be on IT's network that would be great, but it simply did not work.  We tried to attach the Ion and Gateways to a separate managed router, and it didn't work.  We tried static IPs we tried every reconfigure we could thing of. it just couldn't handle it.  We even hired an outside 3rd party consultant and they couldnt get it to talk to each other.

    I get what you are saying, and I know you can turn it off, but it didn't work.  Having a private network was the only way.

  • in reply to glampasona

    One of the great things about buying an Ion through an ETC dealer, is that most of them can assist you with the network settings to integrate your new console into your existing network.  They can even interface with your IT department for you.  They do this kind of thing every day.

    The reason your gateways stopped working after you disabled your existing DHCP server is probably because those gateways are not configured with static IP addresses, and were looking for a DHCP server to give them an IP.  With proper configuration, this can easily be solved.

    One more thing to add: the Ion Xe is essentially the same hardware as a Nomad Programming Wing (or Programming Wing + 10 Motorized Fader Wing, if you get the Xe with faders).  The ETC Nomad software runs happily on a Windows 10 PC, so if your IT department really can't get over the fact that the Xe runs on Win7 Embedded, you could go that route.

Reply
  • in reply to glampasona

    One of the great things about buying an Ion through an ETC dealer, is that most of them can assist you with the network settings to integrate your new console into your existing network.  They can even interface with your IT department for you.  They do this kind of thing every day.

    The reason your gateways stopped working after you disabled your existing DHCP server is probably because those gateways are not configured with static IP addresses, and were looking for a DHCP server to give them an IP.  With proper configuration, this can easily be solved.

    One more thing to add: the Ion Xe is essentially the same hardware as a Nomad Programming Wing (or Programming Wing + 10 Motorized Fader Wing, if you get the Xe with faders).  The ETC Nomad software runs happily on a Windows 10 PC, so if your IT department really can't get over the fact that the Xe runs on Win7 Embedded, you could go that route.

Children
  • in reply to Paul Toben

    Also a good idea, its a bit lame to add extra components like a win10 pc, but maybe running a nomad on a Programming wing might work to make IT happy.  I didnt realize that existed.  Thanks.

    I had the Gateways configured to static the whole time, but as I talk this out, the more I remember I never power cycled the gateways after turning off the Ion DHCP.  That might help.

Related

www.etcconnect.com