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    Lucas van Wijk
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Sub/Bump Button Lights not working

Hi,

We have an Element 1 at our school, but today the lights that are located under the faders (we set all of them on submasters) stopped working correctly. For some reason, when a sub should have its light on, it doesn't. When I press Page Subs (softkey 6) (which would let me click on one of the buttons to change the subs/fader page), all of the lights turn on as they should. And when I change pages and a sub isn't at the right position, it flashes to indicate that (like normally). However, when I then set it to the correct position, the light turns off again.

I have tried reloading a showfile and power off  > power on, but nothing seems to be working.

I was hoping that I could find an answer to this because it seems like some (hidden) option has been turned on/off (?). When I move the fader or use the button, there is still correct submaster input, which I can see on the screen and in real-life.

Would it maybe help if I did a software update, even though we're already on the latest version, just to sort of let it reset?

Thanks,
Lucas

Parents Reply Children
  • 0 in reply to saranow

    Do brightness-settings effect the LEDs on a Faderwing?

  • 0 in reply to mathilda

    They affect the sub display on the screen, but did not affect the internal faders on Element 1 when I tested.

  • 0 in reply to saranow

    The Element is running the latest version that came out a few weeks ago (v3.1 on the website). Unfortunately, I will not be able to get back to the Element for a couple of days, but I did manage to put together a video on how it looks without the lights.

    First, you will see the lights turn on when pressing s6. Then you will see me correcting a submaster position. And then the fact that the input still works.

  • 0 in reply to Lucas van Wijk

    Then what Mathila mentioned might be worth looking into further- as I tested with v2.9.1.  v3.1.0 has some new brightness controls that are not present in older code.  Can you please check Setup>Device Settings>Brightness Settings?

  • 0 in reply to saranow

    As I said, I don't have access to the console for a while, but I did check the brightness settings earlier and moved every slider up and down. Nothing worked.

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